Need to return your purchase?
You must return the unused item within 30 days* for a 100% store credit or refund back to your method of payment.
The original packaging are required for all returns.
Refunds will be issued to the same method of payment as the original payment (credit card purchases will be credited to the original credit card account).
*No returns will be accepted on orders purchased over 30 days.
*We do not accept returns on Seasonal (within 15 days of holiday) Sale or Clearance items.
We may offer a partial refund or charge a 20% restocking fee at our discretion, if any item is not in its original condition, damaged or missing parts.
Shipping cost is non-refundable. You will be responsible for paying for your own shipping costs for returning your item.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Mail your return to:
Cypress Bridge Candle Co
110 NW 3rd
Abilene, Kansas 67410
Returns will be processed and credit/refund will be issued within five business days of receipt.